Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, placing an order, or requesting a quotation, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Products & Availability

• All products are subject to availability.
• Product images are for illustration purposes and may vary slightly from the actual product.
• Specifications, colors, and packaging may change without prior notice due to manufacturer updates.
• We reserve the right to discontinue products at any time.

3. Pricing & Payments

• All prices are displayed in Sri Lankan Rupees (LKR).
• Prices may change without prior notice.
• Orders will only be processed after successful payment confirmation where applicable.
• Promotional offers are valid only during the advertised period.

4. Orders & Quotations

Orders and quotation requests submitted through our website are subject to verification and acceptance. We reserve the right to reject or cancel any order due to pricing errors, stock shortages, suspected fraudulent activity, or other legitimate reasons.

5. Shipping & Delivery

• Delivery times are estimates and may vary depending on your location.
• Unexpected delays caused by weather, courier services, or public holidays are beyond our control.
• Please ensure the delivery address and contact information are accurate.

6. Warranty

Products supplied by our store are covered by the respective manufacturer's warranty where applicable. Warranty claims are subject to the manufacturer's terms and inspection procedures.

7. Returns & Exchanges

Product returns and exchanges are governed by our Exchange & Return Policy. Products must meet the eligibility requirements outlined in that policy before an exchange or return is approved.

8. Customer Responsibilities

• Provide accurate information when placing orders.
• Use purchased products according to manufacturer instructions.
• Retain invoices and warranty documents.
• Inspect deliveries before accepting them.

9. Intellectual Property

All website content, including text, graphics, logos, images, software, and other materials, is the property of our company or its respective owners and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where such liability cannot be excluded under applicable law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Any updates will become effective immediately upon publication on this website.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes shall be subject to the jurisdiction of the competent courts of Sri Lanka.